Privacy & Cookies Policy

1. Data Controller

Pursuant to Regulation (EU) 2016/679 (GDPR) and Law No. 58/2019 of 8 August, the controller responsible for the processing of personal data collected through this website is:

2. Personal Data Collected

We collect personal data only when voluntarily provided to us, namely through our contact forms. The data collected may include:

• Full name;
• Email address;
• Phone number / WhatsApp;
• Travel preferences and information shared during the journey design process;
• Browsing data collected via cookies (see Section 7).

3. Purposes and Legal Basis for Processing

4. Data Retention

• Client and contractual data: 10 years (fiscal and commercial obligation);
• Prospect data without contract: 2 years after last contact;
• Marketing data: until withdrawal of consent;
• Analytical cookie data: as defined in Section 7.

5. Sharing Data with Third Parties

Your personal data is not sold or transferred to third parties for their own commercial purposes. It may be shared with:

• Travel service suppliers — strictly necessary for the provision of contracted services;
• Technology service providers — acting as data processors, bound by GDPR-compliant data processing agreements;
• Public authorities — where legally required.

6. Data Subject Rights

Under the GDPR, you have the following rights:

• Access — to know what data we process about you;
• Rectification — to correct inaccurate or incomplete data;
• Erasure — to request the deletion of your data;
• Portability — to receive your data in a structured format;
• Objection — to object to processing for direct marketing purposes;
• Restriction — to request the suspension of processing in certain circumstances;
• Withdrawal of consent — at any time.

To exercise any of these rights, please contact: architect@wanderlustworld.travel. We will respond within a maximum of 30 days.

You may also lodge a complaint with the Portuguese data protection authority, CNPD: www.cnpd.pt

7. Cookies Policy

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience.

Cookies We Use

Managing Cookies

This website uses the Complianz plugin to manage cookie consent in compliance with the GDPR. You can update your preferences at any time by clicking the privacy settings icon in the website footer.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL/TLS encryption and restricted access controls.

9. Amendments to the Privacy Policy

We may update this Policy periodically. The updated version will be available on this page, with the date of the last revision indicated.

10. Contact